“If you can’t measure it, you can’t change it.”

— Peter Drucker

Why Is a Strong Audit Program Important?

  • Identify underpayments

  • Build trust with stakeholders, such as governing bodies, through accountability metrics

  • Decrease cost per claim

  • Increase average reimbursement per patient encounter

  • Determine risk

  • Create operational efficiencies

nCite looks at 23 critical elements from the pre-bill and post-bill process

  • PRE-BILL = 6 Elements

  • CODING = 11 Elements

  • POST-BILL = 6 Elements

Clients can use the feedback for operational improvements to assess risk, quality, and efficiencies. 

  • Pass or fail grade on each element. 

  • Drill down to individual employees. 

  • Utilize feedback on each element that failed.

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Primary care physicians may be leaving over $200,000 on table each year due to the underuse of Medicare's prevention and coordination codes. A study concluded: "Primary care physicians forego considerable amounts of revenue because they infrequently use billing codes for prevention and coordination services despite having eligible patients and providing code-appropriate services to some of those patients."

Sumit D. Agarwal, Sanjay Basu, Bruce E. Landon. The Underuse of Medicare's Prevention and Coordination Codes in Primary Care: A Cross-Sectional and Modeling Study. Ann Intern Med.2022;175:1100-1108. [Epub 28 June 2022]. doi:10.7326/M21-4770

Of the $498 million in Medicare overpayments identified in HHS-OIG audit reports issued during our audit period that CMS sustained, CMS reported that it had collected only $272 million (55 percent) and that it had not collected $226 million (45 percent). Further, CMS provided documentation sufficient to support that it had collected only $120 million of the $272 million. CMS did not provide adequate documentation to support that it had collected the remaining $152 million.

“CMS Reported Collecting Just Over Half of the $498 Million in Medicare Overpayments Identified by OIG Audits.” U.S. Department of Health and Human Services Office of Inspector General (July 2022)

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We look forward to connecting with you on how nCite’s audit solution can keep you from leaving money on the table, and help you build trust among stakeholders.